Refund & Exchange

Refunds and Exchanges 

We want you to be happy with your purchase! If you are unsatisfied with an item, you can return it for a full refund or exchange it for another item within 30 days of purchase.

Return Requirements

• The item must be returned in its original packaging and unused condition.
• You must include a copy of your receipt with the returned item.
• Shipping costs for returns are non-refundable unless the item is defective or damaged.

Exchange Requirements

• Exchanges are subject to the availability of the desired item.
• You may be responsible for any difference in price between the returned item and the exchanged item.
• Shipping costs for exchanges will apply.

How to Return or Exchange an Item

To return or exchange an item, please get in touch with us at info@fluffy&co.com for instructions. We will then provide you with a return authorization number (RAN) to include with your return shipment.

Refunds

Once we receive your returned item and verify it meets the return requirements, we will issue a full refund to your original payment method within seven business days.